Terms of Service

Welcome to VebboPay. These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Cibeeo Inc SRL, a company incorporated under the laws of Romania, with its registered office in Romania ("Cibeeo," "Company," "we," "us," or "our"), governing your access to and use of the VebboPay platform, website, applications, and all related services (collectively, the "Services").

By accessing or using the Services, creating an account, or clicking "I Agree," you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with these Terms, you must not access or use the Services.

1. Account Registration and Eligibility

1.1. Age Requirement. You must be at least eighteen (18) years of age, or the age of legal majority in your jurisdiction (whichever is higher), to create a VebboPay account and use the Services. By registering for an account, you represent and warrant that you meet this age requirement.

1.2. KYC Verification. In compliance with applicable European Union ("EU") anti-money laundering ("AML") directives and know-your-customer ("KYC") regulations, you are required to complete our identity verification process before accessing certain features of the Services. This may include, but is not limited to, providing government-issued identification, proof of address, and other documentation as we may reasonably request.

1.3. Account Accuracy. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. We reserve the right to suspend or terminate your account if any information provided is found to be inaccurate, false, or incomplete.

1.4. Account Security. You are solely responsible for maintaining the confidentiality of your account credentials, including your password and any two-factor authentication methods. You agree to notify us immediately at legal@vebbopay.com of any unauthorized use of your account or any other breach of security.

1.5. Business Accounts. If you are registering on behalf of a legal entity, you represent and warrant that you have the authority to bind that entity to these Terms, and all references to "you" shall include that entity.

2. Description of Services

2.1. Platform Overview. VebboPay is an autonomous financial agentic AI payments and processor platform operated by Cibeeo Inc SRL. The Services enable users to send, receive, and manage payments through advanced AI-powered tools and infrastructure.

2.2. AI Agent Cards. VebboPay offers autonomous AI Agent Cards, which are programmable payment instruments powered by artificial intelligence. These AI Agent Cards can execute financial transactions, manage budgets, enforce spending rules, and perform other payment-related operations autonomously based on parameters and instructions set by the User.

2.3. AI-Powered Features. The Services may include, but are not limited to: intelligent transaction routing, automated fraud detection and prevention, predictive analytics for financial planning, automated compliance monitoring, natural language payment processing, and autonomous spending management.

2.4. Service Availability. While we strive to maintain continuous availability of the Services, we do not guarantee uninterrupted or error-free operation. We may modify, suspend, or discontinue any part of the Services at any time, with or without notice, subject to applicable law.

3. User Responsibilities and Obligations

3.1. Lawful Use. You agree to use the Services only for lawful purposes and in accordance with these Terms, all applicable laws and regulations, including but not limited to EU regulations, anti-money laundering laws, counter-terrorism financing laws, and sanctions regulations.

3.2. AI Agent Responsibility. You are the creator and operator of any AI Agent deployed from your account. You are wholly and solely responsible for the configuration, instructions, rules, budgets, and all actions taken by your AI Agents. VebboPay provides the platform and execution engine, but the intent and command originate from you.

3.3. Prohibited Activities. You shall not:

• Use the Services for any illegal, fraudulent, or unauthorized purpose, including money laundering, terrorist financing, or sanctions evasion;
• Attempt to gain unauthorized access to the Services, other user accounts, or our systems and networks;
• Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Services;
• Use the Services to transmit any viruses, malware, or other harmful code;
• Create AI Agents designed to circumvent security controls, exploit vulnerabilities, or violate the terms of service of any third-party platform;
• Interfere with or disrupt the integrity or performance of the Services;
• Use automated means (other than authorized AI Agents) to access the Services without our prior written consent;
• Infringe upon or violate the intellectual property rights or privacy rights of any third party.

3.4. Compliance. You are responsible for ensuring that your use of the Services complies with all applicable laws, rules, and regulations in your jurisdiction, including but not limited to tax reporting obligations.

4. Payment Terms, Fees, and Billing

4.1. Fee Schedule. Certain features of the Services may be subject to fees. All applicable fees, including transaction fees, subscription fees, and other charges, will be disclosed to you prior to any transaction or subscription and are available on our pricing page.

4.2. Payment of Fees. By using paid features of the Services, you agree to pay all applicable fees and authorize us to charge your designated payment method. All fees are quoted and payable in the currency specified at the time of the transaction.

4.3. Taxes. All fees are exclusive of applicable taxes, levies, or duties imposed by taxing authorities, including VAT. You are responsible for payment of all such taxes, levies, or duties, excluding only taxes based on our net income.

4.4. Refunds. Unless otherwise required by applicable EU consumer protection law or as stated in our refund policy, all fees paid are non-refundable. For eligible refund requests, please contact us at legal@vebbopay.com.

4.5. Billing Disputes. If you believe you have been incorrectly charged, you must contact us within sixty (60) days of the charge. Failure to notify us within this period may result in the forfeiture of your right to dispute the charge.

4.6. Currency and Exchange Rates. Transactions involving currency conversion will be processed at the exchange rate determined by our banking partners at the time of the transaction, plus any applicable conversion fees as disclosed in our fee schedule.

5. Intellectual Property

5.1. Ownership. All rights, title, and interest in and to the Services, including but not limited to all software, algorithms, AI models, user interfaces, designs, text, graphics, logos, trademarks, service marks, trade names, and all associated intellectual property rights, are and shall remain the exclusive property of Cibeeo Inc SRL and its licensors.

5.2. Limited License. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services for your personal or internal business purposes.

5.3. Restrictions. You may not copy, modify, distribute, sell, lease, or create derivative works based on the Services or any part thereof without our prior written consent. The VebboPay name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Cibeeo Inc SRL. You may not use such marks without our prior written permission.

5.4. User Content. You retain ownership of any content you submit to the Services ("User Content"). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, process, store, and display such content solely for the purpose of providing the Services to you.

6. Limitation of Liability

6.1. Disclaimer of Warranties. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

6.2. Limitation. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE EU AND ROMANIAN LAW, IN NO EVENT SHALL CIBEEO INC SRL, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, PARTNERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

• Your access to, use of, or inability to access or use the Services;
• Any conduct or content of any third party on the Services;
• Any actions taken or not taken by AI Agents configured by you;
• Unauthorized access, use, or alteration of your transmissions or content;
• Any other matter relating to the Services.

6.3. Cap on Liability. TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU HAVE PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED EUROS (€100).

6.4. Consumer Rights. Nothing in these Terms shall exclude or limit our liability in ways that are not permitted under applicable EU consumer protection laws, including liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by law.

7. Indemnification

7.1. You agree to indemnify, defend, and hold harmless Cibeeo Inc SRL, its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, demands, actions, damages, losses, costs, liabilities, and expenses (including reasonable attorneys' fees) arising out of or in connection with:

• Your use of the Services or any activity related to your account;
• Your violation of these Terms or any applicable law or regulation;
• Your violation of any rights of a third party;
• Any actions taken by AI Agents configured, deployed, or managed by you;
• Any User Content you submit to the Services.

7.2. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of such claims.

8. Modifications to Terms

8.1. We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the updated Terms on the Services and updating the "Last Updated" date at the top of this page. Where required by applicable EU law, we will provide at least thirty (30) days' advance notice before material changes take effect.

8.2. Your continued use of the Services after the effective date of any modifications constitutes your acceptance of the updated Terms. If you do not agree with the modified Terms, you must discontinue your use of the Services and close your account.

8.3. We will maintain an archive of previous versions of these Terms, which you may request by contacting us at legal@vebbopay.com.

9. Suspension and Termination

9.1. Termination by You. You may terminate your account at any time by contacting us at legal@vebbopay.com or through the account settings in the Services. Upon termination, your right to use the Services will immediately cease.

9.2. Termination by Us. We may suspend or terminate your access to the Services at any time, with or without cause, and with or without notice, including if we reasonably believe that you have violated these Terms or any applicable law.

9.3. Effect of Termination. Upon termination, all licenses granted to you under these Terms will immediately cease. Sections that by their nature should survive termination shall survive, including but not limited to Sections 5, 6, 7, 9.3, 10, and 11.

10. Governing Law and Dispute Resolution

10.1. Governing Law. These Terms shall be governed by and construed in accordance with the laws of Romania, without regard to its conflict of law principles, and where applicable, the mandatory provisions of EU law, including but not limited to the General Data Protection Regulation (EU) 2016/679, the Payment Services Directive 2 (EU) 2015/2366, and the Consumer Rights Directive 2011/83/EU.

10.2. Jurisdiction. Subject to Section 10.3, any disputes arising out of or relating to these Terms or the Services shall be submitted to the exclusive jurisdiction of the competent courts of Romania.

10.3. EU Consumer Rights. If you are a consumer residing in the European Union, you may also bring proceedings in the courts of your country of residence. Nothing in these Terms shall deprive you of the protection afforded by provisions that cannot be derogated from by agreement under the law of your country of habitual residence.

10.4. Online Dispute Resolution. In accordance with Regulation (EU) No 524/2013, the European Commission provides an Online Dispute Resolution (ODR) platform, which is available at https://ec.europa.eu/consumers/odr. We are not obliged and generally not willing to participate in dispute resolution proceedings before a consumer arbitration board unless required by applicable law.

11. General Provisions

11.1. Entire Agreement. These Terms, together with our Privacy Policy, Cookie Policy, and any other policies referenced herein, constitute the entire agreement between you and Cibeeo Inc SRL regarding your use of the Services and supersede all prior and contemporaneous agreements, proposals, or representations, written or oral.

11.2. Severability. If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable.

11.3. Waiver. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by Cibeeo Inc SRL.

11.4. Assignment. You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations under these Terms without restriction.

11.5. Force Majeure. Cibeeo Inc SRL shall not be liable for any failure or delay in performing its obligations under these Terms where such failure or delay results from circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, epidemics, pandemics, or infrastructure failures.

11.6. Language. These Terms are drafted in English. In the event of any conflict between the English version and any translation, the English version shall prevail, to the extent permitted by applicable law.

12. Contact Information

If you have any questions, concerns, or requests regarding these Terms, please contact us at:

Cibeeo Inc SRL
Email: legal@vebbopay.com
Subject: Terms of Service Inquiry